Legal notice
| Seller | Kanata factory Co., Ltd. |
|---|---|
| Representative | Yuki Kanazawa |
| Address | 4-11 Motomachi, Noshiro City, Akita 016-0831, Japan |
| Business Hours | 10:00 AM - 5:00 PM |
| Regular Holiday | Sundays and Holidays |
| Phone Number | 0185-74-9223 |
| info@mokutopia.com | |
| Sales URL | https://mokutopia.com/ |
| Payment Methods |
・Credit Card |
| Additional Costs |
[Yu Packet] Flat rate nationwide: 360 yen [Shipping Fee] Hokkaido: 850 yen Tohoku region: 700 yen Kanto/Shinetsu region: 750 yen Chubu/Hokuriku region: 850 yen Kansai region: 900 yen Chugoku region: 1,000 yen Shikoku region: 1,050 yen Kyushu region: 1,100 yen Okinawa: 1,500 yen ※Free shipping on orders over 5,000 yen (including tax). |
| Delivery Time |
[Regular Items] Shipped within 1-2 business days after payment confirmation. Delivery time may vary depending on holidays, delivery area conditions, etc. ※Delivery times vary depending on the delivery area. [Direct Delivery from Manufacturer Items] Shipped by the manufacturer after payment confirmation. Please check the expected delivery date on the product page. ※If purchased together with regular items, they will be shipped separately. |
| Delivery Method | Arranged by the store, delivered by the shipping company, or store pickup. |
| Returns and Exchanges |
In case of "defective product or incorrect shipment by the store," the store will bear the cost. If there is any damage during delivery, please contact the store. We will promptly send a new product at our expense, including shipping and fees. Returns and Exchanges at Customer's Convenience If you wish to exchange or return due to customer's convenience, such as ordering the wrong item: [Return Eligibility] ・Contact within 7 days of product arrival is limited. ・Limited to unused and unopened items. [Return Method] Contact us within 7 days of product arrival. We will provide separate instructions for the return process. [Return Shipping Fee] Customer's responsibility. Returns and Exchanges due to Store Reasons If you wish to return or exchange due to defects, damages, or receipt of a different item: [Return Eligibility] Contact within 7 days of product arrival is limited. [Return Method] Contact us within 7 days of product arrival. We will provide separate instructions for the return process. [Return Shipping Fee] Store's responsibility. |
About Mokutopia
The name "Mokutopia" is derived from the fact that Noshiro City, the operating base, has long been called the "City of Wood," combining "Wood City" with "Utopia." The term is a coined word expressing the desire to showcase a variety of wooden products and goods.
In March 2023, an actual store named "Uki by Mokutopia" opened in front of Noshiro Station. Here, you can see, touch, and purchase Mokutopia's products in person. We also plan to introduce original Mokutopia products.
Why not incorporate the warmth of wood into your daily life?
